Operations Manager

Birmingham, West Midlands, England
£50000 - £65000 per annum
Expiry date:19 Apr 2026
Start date:19 Jan 2026
Operations Manager
Operations Manager – Supported Living 📍 Birmingham
💷 Salary up to £65,000
🕒 Full-time | Permanent
We’re recruiting an experienced Operations Manager to oversee a large, well-established Supported Living service based in Birmingham. This is a senior leadership role within a growing organisation supporting adults with complex needs, learning disabilities, and mental health conditions.
The service operates across 10 sites, delivering 9,000 care hours per month, and requires a confident, hands-on leader with strong operational, recruitment, and compliance expertise.
The Role As Operations Manager, you will be responsible for:
  • Overseeing day-to-day operations across multiple supported living sites
  • Leading and supporting Registered Managers and senior teams
  • Driving CQC compliance, quality assurance, and continuous improvement
  • Managing and strengthening recruitment, retention, and workforce planning
  • Ensuring safe, person-centred support for service users with complex needs
  • Monitoring performance, staffing levels, and operational efficiency
  • Supporting service growth and stabilisation across the portfolio
About You We’re looking for someone who has:
  • Senior management experience within supported living, domiciliary care, or complex care
  • Strong knowledge of CQC regulations and compliance frameworks
  • Proven experience overseeing multi-site services
  • A background in managing LD, mental health, and complex needs services
  • Excellent leadership, organisational, and problem-solving skills
  • Confidence working closely with recruitment, compliance, and operational teams
What’s on Offer
  • Salary up to £65,000
  • Senior leadership role within a large, established service
  • Opportunity to shape operational standards and service delivery
  • Supportive senior leadership and long-term progression opportunities
Apply Today 📩 Email your CV to: oliver@healthrecruitnetwork.co.uk
📞 Call Oliver on: 020 3854 0307 020 3854 0307 for a confidential chat

Health Recruit Network are a trusted supplier of NHS and Private healthcare services. We supply work to Registered General Nurses (RGN), Mental Health Nurses (RMN), Learning Disabilities Nurse (RNLD) and Healthcare Assistants (HCA). We are one of the fastest growing recruitment agencies in the UK and supply Nationwide. Health Recruit Network are acting as an employment agency in relation to this vacancy.
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Oliver Chambers
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