Operations Manager

Operations Manager – Residential Care Services
📍 Location: Derby (Residential Care Services)
💷 Salary going up to £42,500
🕒 Full-time | Permanent
📅 Monday – Friday | 9:00am – 5:00pm

We are recruiting for an experienced Operations Manager to oversee the day-to-day operational management of residential care services. This role plays a key part in ensuring the smooth running of multiple homes through effective staff coordination, financial oversight, facilities management, and regulatory compliance.

Working closely with senior leadership and Registered Managers, the successful candidate will support service delivery, drive operational efficiency, and ensure organisational processes remain compliant with regulatory and safeguarding standards.

The Role

As Operations Manager, you will:

• Provide operational oversight to ensure residential services run efficiently and safely
• Support Registered Managers with staffing coordination, operational processes, and administrative systems
• Oversee recruitment processes, including advertising roles, coordinating interviews, and onboarding new staff
• Ensure safer recruitment standards are maintained, including DBS checks, references, and pre-employment requirements
• Maintain accurate staff records including qualifications, training, and compliance documentation
• Monitor staff attendance, absence tracking, and performance records
• Support disciplinary processes and maintain appropriate HR documentation
• Coordinate and track mandatory staff training
• Assist with preparing and monitoring budgets and operational expenditure
• Identify opportunities for cost control and improved financial efficiency
• Oversee facilities management, including maintenance coordination, compliance certifications, and property upkeep
• Ensure company vehicles are serviced and maintained
• Maintain secure and compliant records in line with GDPR and regulatory requirements
• Support operational reporting, audits, and continuous improvement initiatives
• Assist with resident admissions and discharge documentation processes
• Support internal communication and collaboration across operational teams

About You

To be successful in this role, you will need:

• Experience in operations management, ideally within residential care, healthcare, or another regulated sector
• Strong administrative, organisational, and HR coordination skills
• Experience managing recruitment processes, compliance records, and staff documentation
• Good understanding of financial processes including budgeting and expenditure monitoring
• Strong knowledge of safeguarding, GDPR, and regulatory frameworks
• Proficiency in Microsoft Office (Word, Excel, Outlook) and database systems
• Excellent communication and leadership skills
• Ability to work independently while supporting multiple services
• A proactive approach to problem solving and operational improvement

What’s on Offer

• Competitive salary depending on experience
• Monday to Friday 9am – 5pm working pattern
• Supportive and inclusive working environment
• Opportunities for professional development and career progression
• On-site parking
• A stable role within a growing residential care organisation

Apply Now

📩 Email your CV to: oliver@healthrecruitnetwork.co.uk
📞 Call: 020 3854 0307 for a confidential discussion

Health Recruit Network are a trusted supplier of NHS and Private healthcare services. We supply work to Registered General Nurses (RGN), Mental Health Nurses (RMN), Learning Disabilities Nurse (RNLD) and Healthcare Assistants (HCA). We are one of the fastest growing recruitment agencies in the UK and supply Nationwide. Health Recruit Network are acting as an employment agency in relation to this vacancy.